Refund Policy and Cancellation Policy
At Cable Tv Internet Bill , we are committed to ensuring your satisfaction with our products. This Refund Policy outlines the terms and conditions for returning products and requesting refunds. Please read this policy carefully before making a purchase.
1. Eligibility for Refunds
– Unused and Unopened Items: You may return unused and unopened items in their original packaging within 30 days of purchase for a full refund. Items must be in the same condition as when you received them, with all original tags, labels, and packaging intact.
– Defective or Damaged Items: If you receive a defective or damaged product, please contact us immediately at support@CableTvInternetBill .Services. We will arrange for a replacement or refund, including covering the cost of return shipping if necessary.
– Non-Refundable Items: Certain items, such as custom orders, gift cards, and final sale items, are non-refundable. These items will be clearly marked as such on our website.
2. Return Process
– Initiating a Return: To initiate a return, please contact our customer service team at support@CableTvInternetBill.Services with your order number and the reason for the return. Our team will provide you with return instructions, including the return shipping address.
– Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or damaged. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
– Return Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
3. Late or Missing Refunds
– If you have not received your refund within the expected time frame, please first check your bank account and contact your credit card company, as processing times may vary. If you have done this and still have not received your refund, please contact us at support@CableTvInternetBill.Services.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at support@CableTvInternetBill.Services.
5. Changes to This Refund Policy
Sales Promotions Services reserves the right to modify or update this Refund Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
9. Contact Us
9.1 Support: If you have any questions or concerns about these Terms, please contact us at support@CableTvInternetBill.Services.
By using our Website or Services, you acknowledge that you have read, understood, and agreed to these Refund Policies. Thank you for choosing Cable Tv Internet Bill!